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Tuesday, 20 February 2018

Fresher :: Red Hat Hiring For Technical Writer in Pune

Company Name: Red Hat
Education: Any Graduate
Experience: Freshers
Job Location: Pune

Job Description:
  • Technical Writer
  • Use your writing and technical skills to improve the documentation of our open source solutions. 
  • The Red Hat Customer Content Services team is looking for a Technical Writer to join us in Pune, 
  • India. 
  • In this role, you will join a team that promotes customer loyalty and success through content development and delivery. 
  • You'll create the feature documentation, user guides, and premium content that accompany Red 
  • Hat solutions, which will be made available online through the Red Hat Customer Portal.
  • You will also work on effective scoping, quality testing, and delivery of writing projects, maintain a 
  • customer focus by participating in existing programs, and grow your technical expertise and 
  • strength.
Candidate Profile
  • Work closely with content strategists, engineering project teams, and other stakeholders to produce and maintain high-quality documentation for upcoming Red Hat product releases.
  • Engage and collaborate with the closed loop customer feedback program to address content gaps, act on direct customer feedback, and promote continuous improvement on the documentation experience.
  • Keep up to date on product changes, customer use cases, and support issues by integrating with
  • specialty groups from the Support Delivery team.
  • Effectively manage documentation projects and deliver customer-focused documentation.
  • Master the use of our internal documentation tool chain, including the publishing platform and issue
  • tracking tools.
  • Bachelor's degree in IT, computer science, or an arts or language field is preferred.
  • Fluent verbal and written English communication skills.
  • Familiarity with Red Hat solutions or related industry offerings, e.g. Linux, middleware, storage, cloud, or virtualization technologies.
  • Ability to read, write, and compile technical documents, including feature descriptions, customer use cases, and release notes.
  • Excellent capability to establish and maintain communication with subject matter experts and other
  • project team members. 

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