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Tuesday, 16 January 2018

Freshers: Amdocs hiring Software Support Engineer in Pune

Company : Amdocs
Website: www.amdocs.com
Eligibility: Bachelor's Degree in Science/IT/Computers
Experience: Freshers
Job Location: Pune
Job Role: Software Support Engineer
Job Description:
  • You will provides engineering expertise to troubleshoot, modify and engineer software solutions and configurations to ensure the product/solution performs within optimal design specifications
  • You will Investigate, debugs and reproduces issues, provides fixes and workarounds and verifies changes to ensure continued operability of the software solution
  • You will demonstrate continuous improvements and increased efficiency to the software or business processes by utilizing Software Engineering tools, innovative techniques and the reuse of existing solutions.
  • You will contribute to meeting the SLAs and KPIs as applicable for the account and unit - for example, responsiveness, resolution, software quality SLAs, etc
  • You will communicate with internal/external customers to enhance the understanding of customer problems, and verifies that an appropriate resolution has been applied.
  • Responsible for providing best-in-class technical support to a global customer base.
  • Maintains ownership for the resolution of complex technical problems, including debugging, simulations, locating bugs, tool and script development for problem diagnosis, troubleshooting and reproduction
Skills:
  • Bachelor’s degree in Science/IT/Computers or equivalents
  • Knowledge in Java/ C++
  • Fluent English (written and spoken)
  • Few months of experience- Advantage

Click Here To Apply


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