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Tuesday, 22 March 2016

Fresher: Amazon Hiring For Customer Service Associate in Pune

Company Name: Amazon Development Centre (India) Pvt Ltd
Website: www.amazon.com
Education: 12th/Any Graduate
Experience: 0-5 Years
Job Location: Pune

Walk-in On 22nd to 26th March 2016 Between 10:00 AM to 3:00 PM at Pune

Job Description:
  • Customer Service Associate
  • Candidate should possess Minimum Any graduate/ PG is eligible to apply from a recognized 
  • University or Institution.
  • Excellent customer service skills, including maintaining focus on the customer issue amidst a bustling, fast-paced environment
  • Ability to empathize with and prioritize customer needs
  • Demonstrable interpersonal skills with a diverse customer base
  • Demonstrable conflict resolution, negotiating, and de-escalation skills
  • Demonstrate ownership to resolve challenging customer issues, escalating when necessary
  • Ability to determine customer needs and provide appropriate solutions
  • Maintain regular and reliable attendance, including daily schedule as assigned
  • Flexible with working schedule; may be expected to work weekends, holidays and events
  • Ability to work overtime as dictated by business need; as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season Problem Solving Skills
  • Effective problem solving skills including decision making, time management & immediate prioritization of tasks as assigned
  • Excellent communications skills (Written and verbal)
  • Ability to communicate correctly and clearly with all customers
  • Excellent documentation skills
  • Good comprehension skills-- ability to clearly understand and state the issues customers present
  • Ability to concentrate follow customer issue without distraction to resolution
  • Good composition skills-- ability to compose a grammatically correct, concise, and accurate written response
  • Work successfully in a team environment as well as independently
  • Computer knowledge/ Skills
  • Ability to use a desktop computer system
Note: Please carry resume, passport size photograph and one ID proof for interviews.
Candidates applied in the last 6 months, can ignore

Venue Address
Amazon Development Centre India Pvt. Ltd.
Trion IT Park, Survey No.: 35, 1 Ahmednagar Road,
Behind Inorbit Mall, Vadgoan Sheri, Pune - 411014

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