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Monday, 29 April 2013

Fresher Walk-in For Tech Support Engineer @ “Quick Heal” in Pune

Job Details
Education: Any Graduate
Experience: 0 - 2 Years
Location: Pune
Walk-in On 30th Apr 2013 Between 10:00 AM to 4:00 PM @ Pune
Job Description
  • Tech Support Engineer
  • Attending Technical queries of domestic customer preferably related to virus or antivirus with time bound solutions and proficient manner.
  • Provide support to customer through phone,remote and on-site visit by using strong analytical skill.
  • Escalate the unresolved problems to next level i.e.either Core support or QA team
  • Strong observation and analytical skills to troubleshoot the virus problems.
  • Collecting the new virus samples/suspicious files found at customer end & submit them to Malware Research Team.
  • May require to give technical presentations on pubic platforms as and when required.
Desired Profile:
  • Excellent Communication skills, both written & oral
  • Good Presentation Skills.
  • Strong knowledge of Operating systems & Networking is must.
  • Must have own two wheeler .
Walk-in Address
Quick Heal Technologies (P) Ltd
Office No 101 Sai Narayan Plaza, Navi Peth,
Pune-411030.

Contact Person : Shahaji Patil

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